Choosing urgent care is often a practical decision: is this the right location, how can you check in, and does its listed service fit the reason for the visit? Bon Secours Urgent Care, East End is a walk-in urgent care center listed in Richmond, Virginia. The local listing gives its address as 2603 Nine Mile Rd Suite 110, Richmond, VA 23223, while the Solv profile identifies the clinic at 2603 Nine Mile Rd. The profile describes care for non-emergency health concerns. Comparing the clinic name and street address helps distinguish this East End location from other facilities with similar names.
Use the Nine Mile Road address to identify the clinic
The suite number appears in the local listing but not in the Solv profile’s displayed street address. If a map result or directions show only 2603 Nine Mile Rd, check that the clinic name is Bon Secours Urgent Care, East End and that the Richmond ZIP code is 23223. The local listing provides the phone number +1 804-877-8325. It can be useful for resolving a specific wayfinding question, such as which suite to use, before traveling.
The Solv profile includes a location section for Richmond and provides directions. Its address text does not show the suite number, so patients who need that detail can use the local listing or call the clinic. This is a more focused use of the contact information than calling simply to repeat details already shown in the listings.
Separate walk-in information from online booking
The local listing categorizes this location as walk-in urgent care and says no appointment is needed for common urgent issues. The Solv profile’s location-specific booking note, however, says the clinic was not available for online bookings through Solv at the time represented by that page and that it may be accepting walk-ins. Those statements address different access routes: a walk-in designation does not establish that an online appointment can be reserved, and an unavailable Solv booking option does not itself rule out walk-in care.
The profile also contains broader language describing online booking and walk-ins, while its location-specific note gives the more particular booking status for East End. The local listing displays an online check-in link, but the link alone does not establish that a reservation is currently available. If the visit depends on being seen that day, call +1 804-877-8325 to ask which check-in route is appropriate. That question is especially relevant when online booking appears unavailable but the patient is considering arriving as a walk-in.
Compare the listed services with the reason for the visit
The Solv profile names X-rays for arms, hands, legs, or feet; chest X-rays; sports physicals; and laceration repair, including stitches. The local listing separately highlights X-rays, lab tests, stitches and wound care, COVID and flu testing, and IV fluids. These details give patients examples to discuss when deciding whether this location may fit their needs. Someone seeking a sports physical, for example, can ask about that specific visit rather than relying only on the general urgent-care category.
The Solv profile displays a $60 self-pay price for sports physicals. It cautions that listed prices may not be complete or accurate and do not guarantee service availability; the clinic or its partners determine pricing. Treat the displayed amount as profile information, not a confirmed quote. For any service that will affect the choice of where to go, ask about that service and its current arrangements at the East End location. A listing cannot determine whether urgent care is suitable for an individual’s condition.
Prepare for check-in and understand payment listings
Solv’s “what to know before you go” section says photo ID, an insurance card, and copays are due at check-in. This gives patients a concrete starting point for preparing the visit. The profile lists insurance options including Aetna, Anthem, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, and United Healthcare, as well as self-pay. It recommends checking with the insurer to confirm coverage and benefits, since a plan name on a profile does not establish an individual patient’s benefits.
The profile says self-pay prices include an office-visit charge unless otherwise noted. It also explains that if a patient uses insurance and the claim is processed, the clinic may not be able to switch the visit to a self-pay rate, depending on the insurer and plan. Patients weighing those options can ask the insurer about coverage and ask the clinic about expected charges for the particular visit. These questions are distinct from simply checking which payment types appear on a profile.
Read patient ratings as platform-specific snapshots
The local listing shows a 4.5 rating from 493 reviews. The supplied Solv profile displays 4.7 stars and separate rating and review figures, including 720 ratings and 192 written reviews. Because the platforms present different counts and figures, it is clearest to treat each rating as belonging to its own listing rather than combine them into one score. Reviews describe individual patient experiences; they can offer context, but they do not establish today’s wait or whether a particular service is available.
For a visit decision, the most useful sequence is to identify the Nine Mile Road location, match the service information to the reason for going, and choose an access route based on the location-specific booking details. Bon Secours Urgent Care, East End is listed at 2603 Nine Mile Rd Suite 110 in Richmond, and its Solv profile supplies specific service and check-in information to guide those next steps.